Returns & Refund Policy
Return and Refund Policy
1. Return Eligibility
We accept returns within 30 days from the delivery date.
To be eligible for a return, the following conditions must be met:
- The item must be unused, unworn, and in the same condition as when you received it
- The item must be in its original packaging
- Proof of purchase (order number or invoice) is required
2. Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Personalized or custom-made products
- Clearance or sale items
- Products marked as “non-returnable”
3. Return Process
To initiate a return, please contact us at:
Please provide the following information:
- Order number
- Reason for return
- Photos (if the item is defective or damaged)
4. Return Shipping Costs
- Customers are responsible for return shipping costs unless the item is defective or incorrectly delivered
- Original shipping fees are non-refundable
- We recommend using a trackable shipping service
5. Refunds
Once we receive and inspect your returned item, we will notify you of the approval status.
If approved:
- Refunds will be processed within 5–10 business days
- The refund will be issued to the original payment method used for the purchase
6. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
7. Contact Information
For any questions regarding returns and refunds, please contact us: